微软如何通过AI简化销售流程并引领未来商业革命？
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财联社2月3日讯（编辑 史正丞）作为ChatGPT聊天机器人背后开发商OpenAI的大金主，微软正忙着把这项火到出圈的技术移植到自家的一系列产品线中，眼下第一批“吃螃蟹”的应用已经走进大众视野。
当地时间周四，微软旗下Dynamics 365产品线（ERP CRM程序）发布视频，宣布旗下客户关系管理软件Viva Sales将集成OpenAI的技术，通过人工智能帮助销售人员完成许多繁杂且重复的文字工作。
微软在视频中介绍称，通过新上线的“GPT”功能，销售人员能够自动在Outlook邮件应用中生成对客户报价、询价、提供折扣等常见请求的回复信件，并能自定义关键词让AI去写邮件。最为神奇的是，该功能还能解析同一封邮件里的多个问题，同时自动生成妥当的回应。
（来源：微软Dynamics 365）
Microsoft reveals that with the integration of AI, the once time-consuming task of retrieving product quotes from CRM systems and crafting basic reply emails has become a breeze. Sales reps can now effortlessly access necessary information with just a couple clicks, streamlining their workflow显著. The addition of AI-driven personalization further enhances the efficiency, allowing for quick and customized responses without any extra hassle. Say goodbye to hours spent on manual data manipulation – AI has brought about a significant transformation in the sales communication game. 📈💻🚀
这项自动写稿功能，用到的正是OpenAI的GPT 3.5系统，这也是支撑ChatGPT聊天机器人的底层程序。AI程序从客户记录和Office电子邮件软件中提取数据，将这些信息用于生成个性化文本、定价细节和促销信息的电子邮件。
随着刚刚宣布对OpenAI追加的百亿美元投资，微软对于AI赋能商业的追求才刚刚起步。
本周三微软旗下团队协作和视频会议软件Teams宣布，将推出融合ChatGPT技术的高级订阅服务。升级后的功能包括自动生成会议纪要、帮助用户创建会议模板等。在今年7月前，这项服务的订阅费用为7美元/月，之后将涨价至10美元/月。
Microsoft is reportedly making significant efforts to integrate OpenAI’s technologies into a range of consumer and enterprise products, with one major revelation being the imminent release of a Bing search engine that combines ChatGPT. This move aims to capitalize on the appeal of conversational AI, anticipating that it will surpass mere link-based functionality in captivating users. The company is set to revolutionize search by enhancing its offering with the ability to engage in natural language conversations, creating an unparalleled browsing experience. Stay tuned for a game-changing integration that promises to redefine search as we know it. 🚀🔍
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